Reminder: Canada-Alberta Productivity Grant (CAPG) is Coming

The Canada-Alberta Productivity Grant (CAPG) will open for applications in September 2025.

Why it matters to your business

• Covers up to 50% of training costs (maximum $5,000 per employed trainee per year).
• Covers up to 75% of costs when training an unemployed Albertan (maximum $10,000 per trainee per year).
• Employers may access up to $100,000 in funding per fiscal year.

Act now: Set up your Alberta.ca Organization Account

• An Alberta.ca Account for Organizations is required to access the CAPG portal.
• Each staff member user will require their own linked account.

Community Futures Crowsnest Pass congratulates our board member Fred Bradley on receiving the King Charles III Coronation Medal from the Hon. Scott Tanas, Senator at a presentation ceremony in the Senate Chamber of Canada in Ottawa on March 26th, 2025, in “recognition of his service, commitment and unwavering dedication to Canada, Alberta and his community.”

We want to take this opportunity to personally thank Fred Bradley for his service to the Crowsnest Pass Community, specifically his contributions to Community Futures Crowsnest Pass.

Individuals in the photo are L to R, Hon. Rod Black, Senator; Fred Bradley, recipient; Hon. Scott Tannas, Senator; J. Greg Peters, Usher of the Black Rod.

Camper applications update!

We’ve officially removed the video component from our camper applications. This change is designed to make applying more accessible for everyone—while still giving us everything we need to get to know each camper.

Got questions? We’re here to help.

E: This email address is being protected from spambots. You need JavaScript enabled to view it.

Campers can apply for RAYEC 2025 using the link below.

https://rotary5360.ca/page/rayec

Important deadlines:

Camper Applications Due: May 15th, 2025.

#RAYEC2025 #Camp #SummerCamp #RAYEC

Running a small business in a small community like ours offers unique opportunities to build strong, lasting relationships with your customers. Here are some effective tips to keep your customers coming back and to foster loyalty: 

1. Personalized Service: Take the time to get to know your customers by name and understand their preferences. Personalized interactions go a long way in making customers feel valued and appreciated. 
2. Community Engagement: Participate in local events, sponsor community activities, or collaborate with other local businesses. Being an active part of the community helps strengthen your connection with customers. 
3. Customer Feedback: Encourage feedback and listen to your customers' suggestions and concerns. Show that you value their opinions by implementing changes based on their input. 
4. Loyalty Programs: Create a loyalty program that rewards repeat customers with discounts, special offers, or exclusive products. A little appreciation can turn occasional buyers into regular patrons. 
5. Exceptional Customer Service: Go above and beyond to provide excellent customer service. A positive experience can turn a one-time visitor into a loyal customer who spreads the word about your business. 
6. Stay Connected: Use social media and email newsletters to stay in touch with your customers. Share updates, promotions, and community news to keep your business top-of-mind. 
7. Local Specials: Offer special deals and discounts exclusively for local residents. This will boost sales and show your appreciation for the community's support. 

Remember, in a small town, word-of-mouth is incredibly powerful. Happy, loyal customers will become your best advocates, helping your business thrive and grow.  

Customer feedback is invaluable for improving your business and meeting your customers' needs. Here are five tips for effectively gathering and using customer feedback: 

1. Ask for Feedback: Regularly Use surveys, comment cards, or online feedback forms to ask customers for their opinions regularly. Make it easy for them to share their thoughts on your products, services, and overall experience. 
2. Listen and Respond: Show customers that you value their feedback by responding promptly and thoughtfully. Address any concerns or issues they raise and thank them for their input. 
3. Analyze Feedback: Collect and analyze feedback to identify common themes and trends. You can use this data to gain insights into what you're doing well and where you can improve. 
4. Implement Changes: Take action based on the feedback you receive. Implementing customer suggestions and improving shows you are committed to providing the best possible experience. 
5. Communicate Improvements: Let your customers know about the changes you've made based on their feedback. Highlighting these improvements can build trust and demonstrate that you value their input. 

Customer feedback is a powerful tool for growth and improvement. By actively seeking and responding to feedback, you can enhance your customer relationships and drive your business forward. 

Protecting Your Business Against a Catastrophe 

Could your business survive a major emergency like a fire, storm, or explosion? At Community Futures, we emphasize the importance of being prepared. Here's a 4-point catastrophe recovery strategy to help you safeguard your business: 

1. Minimize Risk: Train employees in fire safety, modernize electrical systems, and ensure your building meets damage-resistance codes. 
2. Develop a Disaster Recovery Plan: Back up essential records off-site, identify critical business activities, and make advance arrangements for alternative facilities and equipment. 
3. Set Up an Emergency Response Plan: Train employees on emergency procedures, maintain essential supplies, and have a communication strategy for clients. 
4. Review Your Insurance: Ensure comprehensive coverage, including property, business interruption, and extra expense insurance. 

Stay proactive and protect your business from unexpected disasters. For more detailed guidance, contact us at Community Futures. 

21 ways to increase website traffic

Discover ways to drive more traffic to your website, from SEO secrets to viral content tips.

Below, you’ll find 21 proven strategies to drive relevant traffic to your website and turn visitors into customers. Each method is designed for 2024’s savvy internet audiences, helping you build a modern online presence. By Adam Rogers June 10, 2024

1. Facebook ads
2. Instagram ads
3. Pinterest ads
4. Google Ads
5. TikTok ads
6. Get friends and family to share
7. Proactively engage on Instagram
8. Post your store to Reddit
9. Drive excitement with contests and giveaways
10. Offer time-sensitive discounts
11. Send free samples to Instagram influencers
12. Reach out to bloggers and press
13. Write a blog post featuring influencers and their advice
14. Write blogs to provide information or solve problems
15. Produce podcasts to reach new audiences
16. Use video to educate or entertain
17. Write titles that match the search intent
18. Write irresistible meta descriptions
19. Leverage internal links
20. Add long-tail keyword variations to your pages
21. Stand out with rich snippets